Frequently Asked Questions

> Frequently Asked Questions

How long is a demo trading account valid for?

The demo trading account is limited to 3 months

How much money does a demo trading account have?

There is HKD 50,000 of virtual funds in the simulated trading account

Is there a limit to the withdrawal amount?

No limit

What is the currency for account settlement?

The settlement currency for precious metal accounts is Hong Kong dollars, and the settlement currency for RMB kilogram gold accounts is RMB.

Are there any fees for withdrawals?

No, but all bank charges will be borne by the customer

What are the methods of withdrawing money?

Customers can log in to the customer center on our website before 12:00 PM to make withdrawals

Are there any fees for deposits?

No, but all bank charges will be borne by the customer

What are the methods of depositing money?

Customers can deposit via bank transfer, FPS, check or wire transfer (We only accept deposits from the account holder. Third-party deposits are not accepted.)

Is the bid-ask spread fixed?

Generally, the price is fixed under market conditions. When market conditions fluctuate, the price difference will widen.

Is the electronic trading platform complicated to operate?

The operation of our company's electronic trading platform is very simple. You can also apply for a free demo account on the website to log in to the trading system for simulated trading. The data source, operating mode and interface of the free demo account are exactly the same as the real account. If you have any questions during the operation, you are welcome to chat with the online customer service for inquiries at any time.

Under what circumstances will a customer's position be forced to be liquidated?

When the net value of the account drops to or below 2% of the margin requirement, the electronic trading platform will automatically close all open contracts in the account at the current market price.

What is lockup?

"Lockup" means holding long and short positions of the same product contract at different prices for the same number of contracts to temporarily lock in floating profits and losses. Interest will be calculated separately on the long and short contracts until the relevant contracts are closed. Since hedging often increases investment costs, investors need to carefully consider whether to adopt this strategy.

How long can a position be held?

There is no fixed expiration time limit for the transaction order that has been opened. Investors can hold it indefinitely, but they need to pay overnight interest for each day they hold the position. That is, if the position is not closed on the day the position is opened, the transaction order will be held until the next day. Overnight interest will occur.

The calculation formula is: opening price x contract unit x lot size x interest rate x (1/360)

What is the minimum number of lots that can be traded?

The minimum trading lot size for local London gold/local London silver/Hong Kong gold is 0.1 lots, and the minimum trading lot size for RMB kilogram gold bars is 1 lot.

What is the maximum number of lots that can be traded?

10 lots

Are there any transaction fees?

No.

How long does it take to open an account?

After the customer submits the account opening application, if all information is filled in and all documents are submitted, the account opening can be completed within 10 minutes at the fastest.

Are there any fees to open an account?

Opening an account is completely free

What is the difference between precious metals and futures trading?

The threshold for futures trading is high and the trading time is short. At the same time, you must face the risk of delivery and settlement due to the expiration of the contract, regardless of profit or loss: The advantage of buying and selling spot precious metals is 24-hour uninterrupted trading, with a minimum of 0.1 lots, and positions can be closed and settled at any time, without the risk of being forced to liquidate profits and losses.

What is the difference between precious metals trading and physical gold trading?

Trading physical gold requires 100% investment (the cost is very high), and the liquidity is low. You can only make a profit when the gold price rises. Precious metals trading adopts internationally unified contract units, so there is no need to deliver physical goods. Only a low margin is required when trading. T+0 two-way trading is available 24 hours a day. You can make profits by buying up or down, and you can flexibly and proactively control your investment. direction.

Are there any advantages to investing in precious metals?

  • 24X5 trading hours
  • Low-cost trading
  • Flexible order placement
  • Two-way trading
  • Hedging properties
  • Deep liquidity and High volatility

What is the precious metals trading model?

The precious metal trading model means that when investors judge that the price of a product will rise, they choose to buy. When they judge that the price will fall, they choose to sell. It can be traded with a lower margin and is a leveraged investment project.

How many accounts can I open?

Each customer can open one account each for precious metals and RMB kilogram gold bars.

What documents are required to open a personal account?

- Identity proof document (such as valid Hong Kong ID card or passport)

- Proof of residential address/correspondence address in the last three months company

- Bank card

How to open a precious metals trading account?

Customers can apply for online account opening on the website